Evaluation checklist
Senior care emergency communication evaluation checklist
Use these questions to compare response workflows, technical boundaries, rollout requirements, and support ownership before requesting a facility walkthrough.
Alert routing
Confirm who receives alerts first by room, role, shift, and facility workflow.
Escalation timing
Review when escalation starts, who receives backup alerts, and how unanswered alerts remain visible.
Staff acknowledgement
Check how badge or fob acknowledgement records who responded and when.
Device health
Review battery, signal, maintenance, and device attention states before rollout.
Internet dependency
Confirm intended local workflows, every external dependency, and configuration-specific offline behaviour.
Local data custody
Document approved storage, transfers, access, support paths, legal roles, and retention settings.
Documentation workflow
Review how the alert timeline supports AI-assisted drafts that staff review before sign-off.
Training and rollout
Map who needs training, how validation runs, and how the current process stays active during assessment.
Support ownership
Clarify who owns device replacement, gateway support, workflow changes, and escalation questions.
Day 30 / Day 90 review
Define what evidence, blockers, staff feedback, and next-scope decisions will be reviewed.
Map the checklist to your facility
A walkthrough can connect these questions to rooms, roles, shifts, escalation, site conditions, data paths, and a potential validation scope.